Last Updated: November 24, 2025
Wynne Home Manager is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we store it, and what rights you have regarding your data. By using our website, app, or services, you consent to the data practices described in this policy.
We collect several types of information to support the functionality of our services and to deliver a personalized experience.
Account Information
This includes your name, email address, phone number, and login credentials. This information is required to create and manage your account.
Home Survey and Property Information
During your in person home survey, we may collect photos, system information, appliance models, installation dates, material details, equipment ages, and any additional information required to build an accurate home maintenance profile.
Location Information
We collect your home address and may collect general location data for service availability or maintenance recommendations. Device location may also be collected if you enable location permissions.
Payment Information
Subscription payments are processed by a secure third party provider. We do not store full credit card numbers or sensitive financial data on our servers.
Device and Usage Information
We collect technical data including IP address, device type, browser type, app behavior, crash logs, and usage patterns. This information helps us diagnose issues, improve performance, and enhance user experience.
Communications
We collect information from emails, messages, support inquiries, and feedback submitted through the platform. This helps us respond to requests and improve customer service.
We use your information for the following purposes:
To build and maintain your personalized home profile
To deliver reminders, alerts, and maintenance notifications
To track completed tasks and store service documentation
To provide customer support
To process payments and manage subscription plans
To improve the app, website, and services based on usage and analytics
To send updates, announcements, and important service information
To comply with legal obligations when required
We do not sell your personal information.
We may share limited data only when necessary for the following reasons:
With service providers that support app functionality
With payment processors for subscription billing
With analytics partners to improve the platform
With maintenance vendors when you request or approve coordination
With legal authorities if required by law or legal process
All third parties are required to follow strict confidentiality and security standards.
The app may send notifications about maintenance reminders, seasonal tasks, service updates, or account information. You may disable or modify notifications at any time through your device settings.
Your information is stored using secure servers, encryption technologies, and industry standard safeguards. We take reasonable steps to protect your data from unauthorized access, loss, misuse, or alteration. However, no digital platform can guarantee absolute security, and you acknowledge that you use the platform at your own risk.
You have several rights regarding your personal data:
You may update or correct account information at any time
You may request a copy of your personal data
You may request deletion of your account and related data, subject to legal requirements
You may opt out of non essential communications
You may adjust notification preferences for the app
You may decline to provide certain information, although some features may not function without it
Wynne Home Manager is intended for adults only. We do not knowingly collect information from children. If we learn that a minor has submitted personal information, we will delete the data promptly.
Our app or website may contain links to external websites or services. These third party sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of third party websites.
Wynne Home Manager may update this Privacy Policy occasionally to reflect technical changes, regulatory requirements, or business practices. Updated policies become effective upon posting. Continued use of the platform means you accept the updated policy.
If you have questions or privacy related concerns, please visit our contact page.
